About LT.Solutions
Atlassian service management delivery grounded in clarity, collaboration, and knowledge transfer.
Atlassian service management delivery grounded in clarity, collaboration, and knowledge transfer.
Let's Talk Solutions Ltd, a UK-based consultancy focused on Atlassian service management.
Jira Service Management, Assets (CMDB), Opsgenie, and workflow automation. Deep, focused expertise across the Atlassian service stack rather than broad but shallow coverage.
IT operations leaders, service delivery teams, and enterprise organisations across financial services, technology, manufacturing, and public sector.
Four-phase process: discovery, planning, implementation, and knowledge transfer. Every engagement follows a clear, repeatable framework with documented handover.
Four principles that shape every engagement, from discovery through to handover.
The value is never in the tool itself, it is in knowing how to use it well. Automation without understanding creates fragile systems. Orchestration creates sustainable ones.
A consultant who leaves you dependent has failed. Every engagement should end with your team able to maintain, extend, and troubleshoot without outside help.
"Not quite right yet" is a feature, not a bug. Building iteratively means catching issues early and adapting to what actually works in your context.
Not every problem needs a consultant. If your challenge is better solved internally or with a different approach, I will tell you. Trust is built on honesty, not on selling hours.
I'm Andreas Nyberg, an Atlassian consultant and ITSM specialist with more than 15 years of experience in workflow automation, tooling strategy, and service management transformation.
I've supported global rollouts spanning 4,000 to 5,000 seats across multiple regions, working with organisations where the challenge is never just the tooling but how teams adopt, own, and sustain it. My specialism is the Atlassian service stack: Jira Service Management, Assets (CMDB), and Opsgenie.
More than configuration, my focus is the human side of transformation: understanding how teams actually work, identifying which processes need to change, and building knowledge that stays long after the engagement ends. I believe in orchestration over automation. Tools don't solve problems; people who know how to orchestrate tools solve problems.
That philosophy shapes everything I do. If I can leave your team more capable and more confident than when I arrived, the engagement has succeeded. If you still need me afterwards, something went wrong.
Across those engagements, one pattern kept repeating: rollouts stalling at the data model. Teams would configure portals and workflows but never finish the asset structure underneath. That problem became JSM Launchpad — a tool that gives teams a working Assets schema on day one so the rollout actually finishes.
Now you know who you would be working with. Let us talk about what you need.