Modernise service management. Build what's next.

Hands-on Atlassian consultancy for JSM, Assets, and Opsgenie. We help IT operations teams deliver clarity, control, and sustainable ownership.

Coming Soon

Built on Forge for Jira Service Management. Deploy production-ready CMDB schemas into Assets in minutes.

Jira Service Management is easy to install. A usable service model is not.

Most teams configure the portal and workflows first. The rollout then slows when reporting, automation, and ownership rely on relationships that were never defined. LaunchPad provides a working service data structure from day one so teams can operate, not design.

JSM LaunchPad
The Problem

Assets schemas are architectural decisions. If the structure is wrong, reporting, automation, and integrations fail later. Many teams pause the rollout because committing to the wrong model feels riskier than not committing at all.

The Approach

Start with a proven structure instead of a blank canvas. Object types, attributes, and relationships shaped by operational use of Jira Service Management, not theory.

10 Schemas

From a 3-object starter model to a 21-object Enterprise IT CMDB. Each reflects how teams actually run JSM Assets day to day. Two are free with no time limit.

Safe to Try

LaunchPad never alters existing schemas or data. Deployments are additive and reversible. It runs natively on the Atlassian platform inside your Jira instance. No data leaves your site.

Portable

Export and import schemas between environments. Promote configurations, back up structures, or share models across instances.

Coming Next

Environment Discovery — scan your current JSM configuration to understand what already exists before deploying anything new.

Explore JSM LaunchPad Coming soon to the Atlassian Marketplace · Interested in early access? Get in touch

Hands-on delivery across the Atlassian service stack

Focused consulting that aligns tools, process, and people for IT operations leaders.

Deep expertise, continuously evolving

Enterprise Atlassian deployments backed by real implementation experience, always learning, always teaching.

15+ years
Tooling strategy & automation

Deep experience across the full Atlassian suite, including JSM, Assets, Opsgenie, Confluence, Jira Software, and beyond. Enterprise implementations that actually work.

Knowledge first
Transfer & enablement

Every engagement includes documentation, training, and handover. Teams leave confident and independent, not dependent on consultants.

Hands-on
Not just strategy

Real implementation, not slide decks. Configuration, automation, and integration work done alongside your teams, not handed off to juniors.

Latest Insights

Perspectives on Atlassian tooling, ITSM strategy, and building products that matter.

Ready to modernise your service operations?

Whether you need hands-on Atlassian delivery or a strategic review of your tooling landscape, a short call is the best way to find out if we're the right fit.